Prescription Renewals

Please take a minute to read our prescription policies and our reasoning for it. It will help you better understand our expectations from you as a patient.

• Most refills cannot be filled without an appointment.

• Controlled substances are never filled without an appointment.

• New York State law now requires all prescriptions to be sent electronically to your pharmacy.

• If your need for a refill request is urgent, you can be seen as a walk-in patient. 

The Rationale for our Refill Policy...
A medication refill entails a review of all your medications, medical conditions, prior visits, recent test results and the timing of your next visit. Side effects and drug interactions need to be identified and monitored. An office visit is the best environment to do this.
It is important that you establish a clear understanding with your provider of how your medications are to be managed.  Prescriptions are written to last until your next appointment.  Often tests have been ordered to be completed prior to your appointment, so please plan to do these at least a few days before.  Prescriptions are written to last until your next appointment.  Often tests have been ordered to be reviewed at your appointment,
so please plan to do these at least a few days before.
For example, chronic conditions such as diabetes, hypertension, heart disease and mental health conditions require quarterly provider visits (every 3 months).  If the condition is not well controlled more frequent visits may be needed. 
Remember, when you are near the end of your prescription it is a reminder to schedule an appointment!
Your safety is of utmost importance!